Is this intro message feature available in the cloud bot?
Its there in the app bot under general settings but not in Cloud Bot.
Ref Img -
Hey @Nihar_Sandeep_More
Follow the below steps.
This is now powered by Inbound Engage.
Engage → Inbound → Create Campaign → Chat auto pop-up.
On the desktop, the bot will fully open. On mobile, a pop-up will be displayed.
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Thanks @Jayesh_Rana for the steps.
Is there any option by which only just the above “Help?” message appears over the bot but the bot does not auto pop up in cloud?
@Nihar_Sandeep_More as Jayesh mentioned, bot will auto open on desktop. It will display nudge/pop-up message on mobile