Inbound campaign in Chat Auto pop-up is not working

Devi_Prasad_Padala · November 24, 2022, 8:06am

I created one inbound campaign on the cloud platform and selected Widget configuration as a Chat Auto popup and Web behaviour given URL and condition then launch the campaign. when I’m running the campaign chat auto popup was not shown on the website. when I open website the first time it’s not shown. After refreshing the page then it will be shown.

sarthak · November 28, 2022, 10:20am

Hey @Devi_Prasad_Padala
Can you please share a screenshot of the conditions you’ve applied?

Devi_Prasad_Padala · December 1, 2022, 7:27am

hi @sarthak this is the condition i applied

sarthak · December 5, 2022, 8:53am

Thanks for sharing the details
This seems to be an unexpected behavior, please raise it as a bug.