Regarding SOAP API

  1. I know that the platform does not support SOAP API but is there an alternative to that?

You can use SOAP API on the platform. You can checkout this guide by postman to learn more: Making SOAP requests | Postman Learning Center

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Oh thanks, but I had received/ email from yellow ai that SOAP integration isint possible with yellow ai chatbot.
Please let me know if there is a way to configure the secure SOAP API with the chatbot ?

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Yes, you can use this guide to integrate a SOAP API.