Regarding SOAP API

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  1. I know that the platform does not support SOAP API but is there an alternative to that?
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You can use SOAP API on the yellow.ai platform. You can checkout this guide by postman to learn more: Making SOAP requests | Postman Learning Center

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Oh thanks, but I had received/ email from yellow ai that SOAP integration isint possible with yellow ai chatbot.
Please let me know if there is a way to configure the secure SOAP API with the chatbot ?

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Yes, you can use this guide to integrate a SOAP API.