Unidentified utterances in cloud bot

Studio
1

Need to get unidentified utterances in cloud bot.Is there any way to get and export? Thanks in advance !

2

Heyy @Hariprasath_S

I hope this api should help you-
https://cloud.yellow.ai/api/embedding/get-unidentified-csv?bot=x1654005952768&start_date=2022-08-01T00:00:00.000Z&end_date=2022-08-30T23:59:59.999Z

change the bot id and date accordingly.

3

Hi @Dipanjan_Datta I have tried passing x-api-key and changed date and bot id as mentioned but I am getting “you encountered an error” and 401 code.

4

@Hariprasath_S
can you please help with the bot id and the dates you have tried

5

x1591787852209
Dec 1 to Dec 31
@Dipanjan_Datta These are the data.

6

Hey @Hariprasath_S try to download the report for 30 days. Don’t exceed more than 30 days.

7

Hey @Jayesh_Rana Still facing the same error.

8

Hey @Hariprasath_S can you share the bot access to jayesh.rana@yellow.ai.

9

Provided the access!! @Jayesh_Rana

10

Hey @Hariprasath_S I’m able to download it.

11

@Hariprasath_S to download the report paste this API in the url of the chrome and open the bot and then it will automatically get downloaded. I have already updated this curl with your bot id. https://cloud.yellow.ai/api/embedding/get-unidentified-csv?bot=x1654005952768&start_date=2022-08-01T00:00:00.000Z&end_date=2022-08-30T23:59:59.999Z

1 Like
12

Have got a similar requirement where the customer needs an Unidentified Utternace Report. SO wanted to check if this API has to be configured at the customer’s end or within the Yellow API Management module ? Also what is the frequency of pulling the report ?