Can we get unidentified utterance report from cloud platform similar to app?

Insights
1

On app under growth section there is an option to download the BOT unidentified utterances, similarly, can we download the utterance report on cloud?
CC @Kaushik_Natarajan @Kshitiz_Gupta @Mounika_Reddy

2

if there is a script - that will also help

3

If the feature is not available,
use this API

https://cloud.yellow.ai/api/embedding/get-unidentified-csv?bot=botId&start_date=2022-08-01T00:00:00.000Z&end_date=2022-08-30T23:59:59.999Z
4

If the intention here is to view / analyze the utterances which got lower confidence levels, we can see that in Studio → Analysis → Training performance tab

Here we can apply the date range, change the confidence threshold - if we set the Confidence range as 0 to 0.9 (assuming 0.9 is the min confidence we set in tools), every utterance that falls below the min confidence level can be seen.

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