On typing random button as shown in the figure it is displaying some message which is not a part of the flow.
Why the message is shown and how can we fix it.
hi @Shiva_Singhal , Go to : Train → Tools → CONVERSATION
In CONVERSATION under ‘Step validation settings’ change under ‘Unknown message’
I hope this will help
@Mridul_Mishra, in the setting (Unknown Message) you mentioned there is no such text which is displayed in the screenshot above.
Hi @Shiva_Singhal, If the suggestions are enabled in your BOT, Goto Builds-> Conversation Settings-> Suggestion.
So This message is getting displayed if the Bot is not able to understand anything or if all the variable values are clear (after a particular time). If you want to add any other message you can add here.
You can also disable this.