If the Yellow’s chatbot is on a website. Client places advertisements with links to be redirected to web bot in multiple ad platforms like FB ad, IG ad etc. - need to capture the traffic from different ad platforms.So will it be able to track if the user is redirected to the website via a specific ad ?
Bumping this. This is our requirement as well
Hello, @Samarth_Mehta and @satyama027. For website bots, you can include the UTM parameters in the link so that you can track it in our platform.
Insights → Data Explorer → Message Events
For eg: https://cloud.yellow.ai/liveBot/#botid#?utm_source=test&utm_medium=parthi&utm_campaign=utmtest
I hope this will help