Whatsapp quick reply customization not working

Whatsapp Quick reply index, I set to “Number”
Structure prefix, I set to _Type_ *{{index}}** for as mentioned in the document

But nothing works, still I’m getting the same numbered list in whatsapp

  1. Service1
  2. Service2

My expected output is,
Type 1 for Service1
Type 2 for Service2

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Hey @narandhran

This seems like a bug, we’ve raised a ticket internally to resolve this issue.

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@Pratik, Still quick replies not displaying as expected? any update on this issue?

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@senthil.vasan it should work just fine now. Can you please share a screenshot of the chat where you’re facing the issue?


Check how we configured.

See how its displaying in WhatsApp