The contacts creation event which happens on the inbox module, how to capture that? because of the requirement over here is, to use that event and make a insert in studio module database.
Please let me know.
Regards
Ajeet
Hey @ajeet.shankar , we don’t have an event for contact creation. Can you explain the use case?
You can use ticket-resolved event and then push that into the database as and when they are being resolved by agents, if that helps