Restrict user from uploading specific attachments format

Studio
1

Hello,

Can we restrict end user from uploading specific media of .mp3 .mp4 pdf jpeg format?
the bot is in app platform.

2

@Omkar_Jawale, I think we may not be able to restrict the user from uploading any specific media. However as a workaround, You can try any one of the following options:

  1. Disable the attachment icon from the bot (Configuration → Channels → Chat Widget → General → Disable Attachments [Enable/Disable the Checkbox]) (OR)

  2. We may not be able to restrict the user from uploading specific media. However, By having a If condition in Main Function, You can send a text message or trigger a flow to the user, when the user attaches any of the specific media.

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