Handling Queue Positioning inside flow

I wanted to access this functionality at flow level but i am not able to access it. And there is one more scenario when the queue size will get updated every time then how to reflect those changes inside the flow.


I’ve changed the category to #inbox to have the right team help you out.

Can you share why you want to access this at a flow level? What is the use-case

@gautham As clients wanted to display Queue size after 2 mins of waiting period to the user therefore it was needed.

Hey @Harsh_Batham Can you help me understand the reason behind showing the queue position only after 2 mins of the chat being queued? What difference does it make?