Catch the exclusive interview of Rashid Khan, CPO and Co-Founder of yellow.ai where he explains how an integrated omnichannel agent assist platform can help companies improve their CSAT scores by up to 70% and improve their Customer experience by up to 83%.
The interview talks about INBOX - an omnichannel agent assist dashboard launched by Yellow.ai that empowers agents with the information they need to resolve their requests effectively, efficiently, with accuracy and with greater confidence.