Removing CSAT option from the Inbox Settings

Inbox
1

CSAT option on the Inbox Settings → As the functionality of storing the rating in the report was depreciated, There is no use in having default CSAT option in the settings page.

This will lead to confusion. Thoughts?

2

Hey @Harikrishnan_T We are looking into this. We’ll see how we can sort this confusion out

3

@Sandeep_Rajaram Any update on this? In the meantime kindly hide that feature from the Inbox settings to avoid confusion.