CSAT option on the Inbox Settings → As the functionality of storing the rating in the report was depreciated, There is no use in having default CSAT option in the settings page.
This will lead to confusion. Thoughts?
Hey @Harikrishnan_T We are looking into this. We’ll see how we can sort this confusion out
@Sandeep_Rajaram Any update on this? In the meantime kindly hide that feature from the Inbox settings to avoid confusion.