Data Masking in Inbox
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0
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411
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March 10, 2023
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User details in manually raised ticket
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6
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537
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March 7, 2023
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How can we prioritise the ticket in queue based on the priority
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3
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359
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March 6, 2023
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Fetch agent details and availability status before raising ticket
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8
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443
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March 6, 2023
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Custom fields - Not required but required (?)
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0
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374
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March 2, 2023
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Redirection to Cloud Inbox not happening in Production
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1
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367
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March 1, 2023
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User activity website in Inbox ticket
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1
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351
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February 28, 2023
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See change logs inside inbox setting
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1
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336
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February 27, 2023
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Agent Report through SFTP
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0
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350
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February 23, 2023
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How to inform user that the ticket is already transferred to other agent
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0
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360
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February 22, 2023
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Custom fields for unified inbox orchestration bots
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1
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469
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February 21, 2023
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In the inbox module, for a specific Whatsapp Chat ticket does the single and double tick represent the read receipt of the message?
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1
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401
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February 21, 2023
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Inbox - Monitor - Team
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0
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326
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February 20, 2023
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Automatically fetch the working hours
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0
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350
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February 17, 2023
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Nick name for AGENT in Yellow Inbox
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4
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419
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February 17, 2023
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Ticket creation for every incoming/outgoing call - Voice bot
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0
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310
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February 16, 2023
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To push Bot Chat Archive Data to customer
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1
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369
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February 16, 2023
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Does somebody know a good way to show to customer that an inbox supervisor can block an agent trying to send a doc to the customer while in a chat? Or give the agents limited possibilities?
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0
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402
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February 15, 2023
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Maximum multiple agent login
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0
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391
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February 10, 2023
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Chat transcript not being received on email after setting clients email server in Send Chat Transcript
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2
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458
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February 10, 2023
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I want to pass CSAT custom field in CHAT ARCHIVES report
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1
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651
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February 7, 2023
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How can we migrate chat history and ticket from other system to our platform?
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1
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283
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February 1, 2023
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Can the agents on chat dashboard send the stickers to the users?
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3
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411
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January 31, 2023
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Is it possible to disable the email content alone?
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3
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378
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January 30, 2023
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How can we get the data average handling time in our insight dashboard
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6
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322
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January 26, 2023
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Unify inbox on app bot
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2
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319
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January 25, 2023
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If agent idle time in our mobile apps it automatically log out
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1
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441
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January 25, 2023
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Reply from campaigns
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4
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426
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January 24, 2023
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Testing Bot with inbox - FAIL
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10
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456
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January 19, 2023
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Alert message configuration in case of user inactive
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3
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383
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January 18, 2023
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