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Alert message configuration in case of user inactive
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3
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405
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January 18, 2023
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[Inbox] For what cases is a user marked inactive?
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1
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506
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January 13, 2023
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Getting attachment link and update in inbox custom fields
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0
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397
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January 11, 2023
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Blocking multiple chats
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6
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469
|
January 10, 2023
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Is it possible to restrict the email ticket creation for the particular email id in the cloud platform?
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3
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365
|
January 10, 2023
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Hey, is there any system variable which can give us the availability of agents?
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1
|
413
|
January 4, 2023
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Reactive notification agent 24hours flagging
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7
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530
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January 2, 2023
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Ticket closed due to session ended for whatsapp channel
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1
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356
|
January 1, 2023
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Images Not Appearing In Email Templates
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2
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469
|
December 27, 2022
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How to download conversation / chat url (public) for all the users in last 1 year from app.ym platform
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0
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347
|
December 27, 2022
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Ticket-created and ticket-missed event is missing
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2
|
335
|
December 23, 2022
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Email ticketing default message is not working
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1
|
444
|
December 22, 2022
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Event for ticket created and directly assigned
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5
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435
|
December 22, 2022
|
|
How can we integrate channel email to group email on gmail
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2
|
355
|
December 21, 2022
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Can we export all agent data including those that have been deleted
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4
|
389
|
December 21, 2022
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Outside working hours in App platform
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5
|
520
|
December 19, 2022
|
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Getting Attachment value for email ticketing on App
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0
|
370
|
December 15, 2022
|
|
API for marking chat as resolved
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|
2
|
414
|
December 14, 2022
|
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Live agent translation facing issue - Inbox
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|
5
|
521
|
December 9, 2022
|
|
CSAT Feedback in Chats Archive inbox cloud.yellow.ai
|
|
9
|
574
|
December 7, 2022
|
|
Live agent Issues
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|
1
|
327
|
December 7, 2022
|
|
No Active Generic Live Chat Integration Found
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5
|
349
|
December 6, 2022
|
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Email ticketing- Is it possible to stop the auto email response send to particular domain
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2
|
371
|
December 6, 2022
|
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Can we enable bot/live agent flow to a secondary whatsapp number?
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|
1
|
316
|
December 2, 2022
|
|
How to capture the contact creation event on inbox module
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|
1
|
346
|
December 2, 2022
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Inbox inactivity trigger issue
|
|
7
|
538
|
December 1, 2022
|
|
How to setup inbox
|
|
3
|
423
|
December 1, 2022
|
|
Trigger event on ticket timeout
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|
8
|
566
|
December 1, 2022
|
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Do we scan the file/attachment that is being sent by the customer before it reaches to the agent?
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|
7
|
514
|
November 30, 2022
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Inbox - Is it possible to change the priority of the ticket by the agent/Inbox Admin once the ticket is raised?
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|
3
|
424
|
November 29, 2022
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