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I want to pass CSAT custom field in CHAT ARCHIVES report
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1
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519
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February 7, 2023
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Reply from campaigns
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4
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336
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January 24, 2023
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[Inbox] For what cases is a user marked inactive?
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1
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393
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January 13, 2023
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Getting attachment link and update in inbox custom fields
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0
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316
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January 11, 2023
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Blocking multiple chats
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6
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366
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January 10, 2023
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Ticket closed due to session ended for whatsapp channel
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1
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281
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January 1, 2023
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How to download conversation / chat url (public) for all the users in last 1 year from app.ym platform
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0
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238
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December 27, 2022
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Email ticketing default message is not working
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1
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338
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December 22, 2022
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Outside working hours in App platform
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5
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388
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December 19, 2022
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Live agent translation facing issue - Inbox
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5
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406
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December 9, 2022
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CSAT Feedback in Chats Archive inbox cloud.yellow.ai
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9
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457
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December 7, 2022
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How to setup inbox
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3
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332
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December 1, 2022
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Trigger event on ticket timeout
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8
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416
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December 1, 2022
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Do we scan the file/attachment that is being sent by the customer before it reaches to the agent?
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7
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388
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November 30, 2022
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Inbox - Is it possible to change the priority of the ticket by the agent/Inbox Admin once the ticket is raised?
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3
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331
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November 29, 2022
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Live Translate feature in Inbox module
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3
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369
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November 24, 2022
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Inbox - Is Arabic Chat Transcrip supported?
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2
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375
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November 24, 2022
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Screen sharing to a live agent
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1
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349
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September 22, 2022
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Raise Ticket Issue - Not created when no agent active
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0
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494
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July 26, 2022
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Agent transfers node
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1
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468
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June 13, 2022
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Raise a Ticket (Issue)
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1
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602
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May 17, 2022
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Will the LIVE Agent module work in WhatsApp?
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1
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508
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May 11, 2022
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Live agent feature doesn't work in live mode
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1
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493
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March 9, 2022
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How can we customize Raise Ticket Node / Agent chat?
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4
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1060
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January 3, 2022
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